SAFE & SOUND Ultimate Cover Policy

The claim limit on both cover levels is up to the current market value of the car at the time of the claim. Individual claim limits of up to £2500 per claim.

Safe and Sound Ultimate Agreement Terms

This Agreement applies to vehicles which are up to 6 years old and have covered less than 60,000 miles at inception (original purchase mileage) and less than 85,000 miles at the time of claim. Agreements issued as Safe and Sound Ultimate will default to Five Star once the vehicle has exceeded 85,000 miles.

Parts Covered

During the specified period, almost all of the original manufacturer’s mechanical and electrical components of the vehicle are covered against total failure except those listed under parts not covered.

Cover also includes:

• Camshaft Timing Belt
• Providing there is evidence that the manufacturers’ replacement recommendations have been complied with and they are free from oil contamination.
• Manufacturers’ Original in-Car Entertainment and Sat Nav Covered to a maximum of £500.
• Battery (excluding Hybrid batteries) Included for 6 months from the date of purchase.
• Diagnosis, Diagnosis is covered for up to one hour per valid claim.
• Vehicle Recovery
• In the event of a valid claim, Tow-in charges up to £100 including VAT will form part of the maximum claims liability.

Car Hire

In the event of a valid claim car hire is available for a maximum of 5 days at £20.00 per day after the first 24 hours of the vehicle being off the road, a receipt from a national car hire company will be required (i.e. Avis, National, Target, Budget etc)

Pre-authorisation must be obtained for this service in addition to the repair authorisation.

Parts Not Covered

Chassis, bodywork, interior and exterior trim, locks, latches, catches, glass, panoramic sunroof, tyres, exhaust systems, exhaust manifold, diesel particulate filters, catalytic converters, fuel tanks, oil seals, external oil or fluid leaks, cleaning of fuel lines, carbon build up, brake and clutch friction material, wiring looms, road wheels, keys, key cards, remote fobs, tracker systems, head up display, all light units, bulbs including gas filled, LED’s, Xenon starter units, air conditioning recharging, heater elements, telephone, air bags, all service items, for instance brake pads, shoes and filters and any other part that has a service life.

Liabilities and Exclusions

Liabilities

Safe and Sound will be liable for the reclaimable cost of parts, labour and value added tax (where this is not reclaimable) to the aggregate of the vehicle purchase price. Providing that all requirements have been met, and the failure falls within the scope of this Agreement. This Agreement provides cover for Mechanical Breakdown which is defined as:

The complete failure of a covered component that no longer functions in any way. We do not cover failure caused by abuse, negligence or failure to take preventative measures to ensure minimum damage.

Exclusions

1. The following are not covered by this Agreement
   • a) Modified vehicles unless approved by the manufacturer
   • b) Vehicles used for hire and reward
   • c) Vehicles used for racing or competition.
2. This Agreement does not cover death, bodily injury, third party claims, accidental damage, road hazard, fire damage, consequential loss, or any other damage howsoever caused.
3. This Agreement does not cover faulty workmanship, cracked blocks, cracked cylinder heads, oil and fluid leaks, corrosion, carbon build up and accidental damage to radiator.
4. This Agreement does not cover consequential damage: damage caused to any covered part if in the opinion of an independent engineer, that damage could have been prevented by stopping sooner; i.e. at the point that a fair and reasonable driver should have been aware of a problem. Inthe case of damage to a noncovered part, our liability will not include the cost of replacing these parts.
5. Failure to observe the following will invalidate your claim:
   • a) Frost protection
   • b) Correct claims procedure
   • c) Servicing
6. This Agreement does not cover damage caused by negligence, i.e. insufficient oil or water, overheating, or failure to ensure that minimum damage is incurred by taking preventative measures.
7. Mechanical Breakdown or damage arising from the use of a grade of fuel not recommended by the manufacturers of the covered Vehicle.
8. This Agreement does not cover commercial vehicles or car derived vans.

SAFE & SOUND 5 Star Cover Policy

The claim limit on both cover levels is up to the current market value of the car at the time of the claim. Individual claims limit of up to £2500 per claim.

This Agreement applies to vehicles which are up to 10 years old and have covered less than 100,000 miles at inception (original purchase mileage).

Parts Covered

During the specified period, almost all of the original manufacturer’s mechanical and electrical components of the vehicle are covered against total failure except those listed under parts not covered.

This Agreement does not cover wear and tear

Cover also includes:

• Camshaft Timing Belt
• Providing there is evidence that the manufacturers’ replacement recommendations have been complied with and they are free from oil contamination.
• Diagnosis, Diagnosis is covered for up to one hour per valid claim.
• Vehicle Recovery
• In the event of a valid claim, Tow-in charges up to £50 including VAT will form part of the maximum claims liability.
• Car Hire

Car Hire

In the event of a valid claim and provided that the repair time in accordance with Autodata schedules is in excess of 8 hours, a maximum of £20 per day inclusive of VAT (excluding petrol and insurance) may be claimed for up to a maximum of 5 days, related to the actual repair times from the time repairs commence and provided that car hire is authorised by Us prior to the start of the hire period. A receipt from a national car hire company will be required (i.e. Avis, National, Target, Budget etc.)

Parts Not Covered

Chassis, bodywork, interior and exterior trim, locks, catches, latches, glass, panoramic sunroof, fabric roofs, tyres, batteries (including hybrid batteries), exhaust systems, exhaust manifold, diesel particulate filters, catalytic converter, glow plugs, fuel tanks, brake & clutch friction material, wiring looms, road wheels, clearing of fuel lines, injectors, oil seals and gaskets (except head gasket), satellite navigation, in-car entertainment, head up display, tracker systems, carbon build up, core plugs, seized brake calipers and all service items, heater elements, centralised locking pumps, car telephone, air bags, sensors, keys, key cards, remote fobs, all light units, bulbs including gas filled, LED’s, Xenon starter units, air conditioning recharging, anti-freeze, lubricants, filters, transmission fluids, external oil or fluid leaks, hoses & pipes, hardware e.g. bolts and fixings, pulleys/dampers, serviceable and ancillary items. Instrument gauges are covered only in the event of a single gauge which can be replaced separately not as a cluster.

Liabilities and Exclusions

Liabilities

Safe and Sound will be liable for the reclaimable cost of parts, labour and value added tax (where this is not reclaimed), to the limits as stated on the Proposal Form, providing that all requirements have been met, and the failure falls within the scope of this Agreement. This Agreement provides cover for Mechanical Breakdown which is defined as:

*The actual breakage of a mechanical component or the complete failure of an electrical component not by wear and tear, normal deterioration or negligence. We are not liable for parts that have reached the end of their normal working lives because of age or usage.

Exclusions

1. The following are not covered by this Agreement
   • a) Modified vehicles unless approved by the manufacturer
   • b) Vehicles used for hire and reward
   • c) Vehicles used for racing or competition.
2. This Agreement does not cover death, bodily injury, third party claims, accidental damage, road hazard, fire damage, consequential loss, or any other damage howsoever caused.
3. This Agreement does not cover faulty workmanship, cracked blocks, cracked cylinder heads, burnt valves, oil and fluid leaks, corrosion, carbon build up and accidental damage to radiator.
4. This Agreement does not cover consequential damage:damage caused to any covered part if in the opinion of an independent engineer, that damage could have been prevented by stopping sooner; i.e. at the point that a fair and reasonable driver should have been aware of a problem. In the case of damage to a noncovered part, our liability will not include the cost of replacing these parts.
5. Failure to observe the following will invalidate your claim:
   • a) Frost protection
   • b) Correct claims procedure
   • c) Servicing
6. This Agreement does not cover damage caused by negligence, i.e. insufficient oil or water, overheating, or failure to ensure that minimum damage is incurred by taking preventative measures.
7. Mechanical Breakdown or damage arising from the use of a grade of fuel not recommended by the manufacturers of the covered Vehicle.
8. This Agreement does not cover commercial vehicles or car derived vans.